Once you click on View the Tenant Account you are given a number of options:
1. View Notes
2. View Maintenance
3. Add a Maintenance Issue
4. Open Inventory
5. Closing Inspection
6. Bond Deposit
Under View Notes you can see all the emails and text messages that Topproperty have sent you.
Under View Maintenance you can see the date, status and description of the maintenance issues you have raised.
Under Add a Maintenance Issue you can click on the Add Maintenance Issue button and follow the screen prompts. The system will ask if you are happy for our engineer to use a key - Click Yes. Do not forget to submit your issue.
Under Open Inventory you will see a message that says “Not currently available”. This is because the inventory is performed by an outside company.
Under Closing Inspection you will see the details of a closing inspection taken at the end of a tenancy. You can choose to download the Closing Inspection once one has been uploaded.
Under Bond Deposit you will see that the deposit information is not currently available. This is because the deposit for the tenancy you are in was not loaded into the Topproperty system as the application process was not brought into the new software until December 2013 and your tenancy started before then.